Return & Refund Policy

Our return policy is valid for 30 days. You have 30 days to return your product(s) after you've received it. Once 30 days have passed, we unfortunately cannot accept your return(s) anymore.

To be eligible for a return, your item must be unused and in the same condition as you received it. The product must also still be in its original packaging.

There are certain situations where refunds can be refused :

• Any item that is not in its original condition or has been damaged by your fault.
• Any item returned more than 30 days after you've received it.

Refunds :
Once we have received and approved the return, your refund will be processed and a refund will be automatically issued to your payment method within 14 days, using the same payment method you placed the order with.

Late or missing refunds :
If you have not yet received a refund, check first with your bank account.
Then contact your payment provider/company, it may take some time for your refund to be officially transferred.
If you have done all this and have not yet received your refund, please contact us.

Defective,damaged or incorrect products :
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. You must provide us with photographic evidence.
We will then ensure that you receive a good product free of charge to replace the damaged product.
If you need to return the defective or wrong product to us, we will cover the return cost.

Customer Change of Mind
If you’ve changed your mind about a purchase, we’re happy to accept returns within 30 days of delivery, provided the item is unused, in its original packaging, and in resaleable condition. Please note that customers are responsible for covering the cost of return shipping. Once we receive and inspect the item, we will process your refund promptly.

Exchanges :
Unfortunately, we don't accept the exchange of your items. You can however always return your items within 30 days and place a new order.

Restocking Fee:
We do not charge a restocking fee for returned items. This means you can shop with confidence, knowing that if you decide to return an item, you won't incur additional fees beyond the return shipping cost. Your satisfaction is our priority!

Cancellation :
Once an order has been placed, it is not possible to cancel. Please review your order carefully before completing your purchase.

You can contact us using the information below :