Shipping and Delivery Policy

Shipping Country:

This shipping policy is valid for : United Kingdom. Currently we do not provide International shipping

Below you will find the average delivery time of all our packages:

Order cutoff time : 17:00 (GMT) Greenwich Mean Time (London). After this time we no longer process orders received on that day. For orders processed after cutoff time, one day gets added to the delivery time estimate.

Order handling time : 1 to 2 days (fulfilled Monday to Friday). After this time the shipment for the order is delivered to the carrier company and ready for transit.

Transit time : 7 to 8 days (delivered Monday to Friday).

We use the following carriers parties :
- DHL
- UPS
- FedEx

Shipping costs :

Shipping is free. We cover the shipping costs for every order within the United Kingdom. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking your order :

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self-hosted Track Your Order which you can use to track your package.

Contact Us : 

Boutique Name : Elegrelle
Address : Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

E-mail : info@elegrelle.com
FAQ : Frequently Asked Questions
Tel : +31616676807

Customer service hours:
Monday to Sunday: 9:00 AM to 5:00 PM 
(GMT) Greenwich Mean Time (London)